Development and operation of the unified number service

Learn about the service

Development and operation of the unified number service

Our company offers unified number development and operation services with integrated solutions that facilitate efficient and professional communication between companies and organizations. We work to provide a unified number that connects all your branches and ensures that calls reach the appropriate departments easily. We also offer advanced management systems, call recording and analysis, and ongoing technical support to ensure smooth operations. Thanks to our modern technologies, you can enhance the customer experience and boost your business’s reputation, contributing to increased customer satisfaction and sustainable growth.

Development and operation of the unified number service

A unified number service is an essential solution for any company seeking to enhance its communication with customers professionally and efficiently. It provides a unified number that facilitates customer access to various departments without complications, enhancing the user experience and increasing customer satisfaction. It also contributes to improved call management, communication recording, and data analysis for better decision-making. Furthermore, the service ensures operational flexibility and continuous technical support, helping companies deliver their services more efficiently. Through a unified number, companies can build a strong professional image and enhance customer loyalty, leading to increased sales and sustainable growth.

What we offer you in developing and operating the unified number service

Manage your organization's calls efficiently

Manage your organization's calls efficiently

  • Directing calls to the appropriate departments.
  • Supporting contact from all branches.
  • Reducing wait times and improving customer satisfaction.
  • Improving call organization and handling.
  • Customizing call handling services.
IVR service

IVR service

  • Direct customers to meet their needs.
  • Reduce operational costs for organizations.
  • Easily customize autoresponder messages.
  • Improve the experience without human intervention.
  • Provide automated customer inquiry services.
Integration with CRM systems

Integration with CRM systems

  • Integrate the unified number with other systems.
  • Track call logs and analyze data.
  • Provide comprehensive reports to your customers.
  • Improve customer service strategies.
  • Facilitate quick access to customer information.
Cloud Unified Number Service

Cloud Unified Number Service

  • Operate the service from anywhere.
  • Reduce costs and simplify operations.
  • Easily access cloud-based reports.
  • Provide hassle-free automatic updates.
  • Increase communication and remote working efficiency.
Call recording and analysis

Call recording and analysis

  • Record calls to improve quality.
  • Improve performance based on analytics.
  • Benefit from detailed reports.
  • Improve customer experience and engagement.
  • Adjust business strategies based on calls.

Why choose us?

Because we provide you with integrated and reliable solutions.

We know that unified phone service is a cornerstone of improving customer experience and streamlining operations within your organization. Our company offers comprehensive solutions to support all your needs in this area, from providing a unified phone number to optimizing IVR systems and data analysis.

Advanced technologies for efficient call routing 99%
Comprehensive support all the time 98%
Accurate analysis and reports 97%
Flexible and secure cloud solutions 96%

At Technology Matrix, we bring your ideas to digital life. We design and develop smart, customized software solutions tailored to your business goals, from websites to advanced applications and enterprise systems—we deliver professionally. We are committed to quality, speed, and accuracy to achieve true technical excellence.

Contact us

Newsletter

All rights reserved © 2025.