Matrix Systems
In the world of digital business, the use of modern systems has become essential for achieving efficiency and productivity. We offer integrated solutions that help businesses run their operations smoothly, ranging from enterprise resource planning (ERP) systems that organize financial and administrative processes, to customer relationship management (CRM) systems that enhance the user experience. We also provide point-of-sale (POS) systems that facilitate sales and inventory management, as well as reservation and appointment management systems to easily organize appointments and reservations. Leveraging our expertise, we offer advanced technology solutions that integrate with your business needs, ensuring more efficient performance and greater competitiveness in the market.
- High security
- Seamless integration
- Custom design
- Continuous development
PIXA system
Pixa Fleet Management is a smart, real-time vehicle tracking and monitoring solution that improves operational efficiency and reduces costs. It's used across various sectors to organize transportation and improve performance using modern technologies and an easy-to-use interface.
System features
- Improving driver and vehicle safety
- Reduce operating time and thus costs
- Locate your assets
- Maximizing the use of assets
- Improving resources
- Reducing insurance costs
- Reduce downtime
- Reducing maintenance costs
- Get timely alerts
- Increase the number of flights
- Reduce paperwork
- Managing field staff effectively
ELX system
The Saudi Electricity Company's Contractor Work Order Management and Tracking System (Unified Contract) is the first specialized system to offer professional solutions for organizing operations, expediting procedures, documenting performance, and providing accurate reports to improve monitoring and oversight efficiency.
System features
- Follow up on the entire project and review all stages of its implementation by organizing work and defining tasks for each employee.
- Follow up the status of the work order for each stage, and if the order is delayed, know the reasons for the delay of the work order and at which stage.
- Knowing the number of work orders for each employee and intervening to solve problems early before work orders accumulate.
- Contact the electricity company in case of non-compliance of materials and non-compliance of the inspection.
- Monitoring work order inventory of materials, calculating material supplies, comparing them to completed work, and calculating profit margin.
- Extracting achievement certificate reports
- Extract the general abstract
Workflow system
The paper-to-electronic forms conversion system enables companies to fully automate work processes by defining the workflow and stages of each form. This enhances efficiency, speeds up processes, reduces errors, and improves document management.
System features
- Infinite number of internal sections
- Unlimited number of users
- Infinite number of business models
- Infinite number of work stages
- You can create forms that contain all types of fields and link each field to one or more specific conditions.
- Integrate and automate the system with other systems
- Stage status and escalation alerts
- Ability to submit requests from an internal or external user
Queuing and waiting system
We aim to facilitate flexible customer flow through our queue management system, which supports large and small establishments, operates over the intranet, integrates with assessment systems, and provides continuous development services.
System features
- Unlimited number of services
- Unlimited number of clients
- Connecting branches
- Special software modifications
- Unlimited number of tickets
- Many other features
- Special pagers
- Multi-size devices and services
- summoning systems
- Arabic and foreign voice
- Multiple reports
Advertising Screen Management System
The screen management system provides the ability to split screens and insert videos, images, or a news ticker, while managing screens online or via internal servers. It includes additional features that help complete tasks and improve the effectiveness of cross-screen presentations.
System features
- multi-branch
- Multi-screens inside each branch
- Screen group feature
- Advertising scheduling feature
- Offline work feature
- Enjoy managing your ads anywhere in the world
- Display images, videos, or ready-made models
- Display a public or private news feed
- Indoor or outdoor screens
- Animated texts
Service and Employee Evaluation System
A system developed to suit all activities and services. It uses multiple questions to collect surveys and measure the level of customer and reviewer satisfaction. You can learn about your employees' behavior with your customers. The performance evaluation aims to determine whether the employee is suitable for the organization or not.
System features
- Evaluation of services provided or products sold
- Evaluation of employees, departments and sections
- Open number of evaluation items
- A department specializing in complaints and tracking their cases
- Flexible control panel, graphical and detailed reports
- Supports work on Android and iOS devices
- Data collection and questionnaire forms
- Integration with sales and customer service CRM systems
- Multiple language support
- Various models
- Possibility of evaluation via text messages, QR code, or email
- Automated reports and direct alerts to specialists
- Flexible and controllable performance indicators
- Support loyalty points and discount codes
ERP system
The ERP accounting system is an integrated solution for managing financial, inventory, and human resources. It helps streamline operations and increase efficiency. It is used by medium and large companies to support growth and accurate decision-making through detailed reports and a flexible, easy-to-use interface.
System features
- Web program
- Ease of use
- Ease of closing the fiscal year
- Use anywhere
- multi-branch
- Backup
- Multi-currency
- 24/7 technical support
Employee and fingerprint management
The system supports linking fingerprint devices without the need for a fixed IP address at branches. For the first time, once subscribed, branch device data is imported directly and automatically, all you need is an internet connection from any service provider on the device, easily and efficiently.
System features
- Staff List
- List of fingerprint devices
- Attendance and departure tracking
- Salary, deduction and overtime
- Employee login capability for follow-up
Technical support ticket system
With the technical support ticket system, it's now easier to manage and track your customers' or team's issues through the technical support ticket system, which is linked to multiple systems, smartphones, live chat, and progress and performance reports.
System features
- Automated assignment of internal departments
- Automated assignment to specialists
- Escalate the ticket case to the relevant department
- Connect to multiple systems
- Smartphone applications
- Achievement and performance reports
- Technical support sections
- Live chat
